Frequently Asked Questions
Welcome to our FAQ section. Here you’ll find answers to the most common questions about our website design, SEO, social media management, paid advertising and digital marketing services.
If you don’t see your question here, you’re always welcome to contact us.
About Perez Digital
What is Perez Digital?
Perez Digital is a digital marketing partner for South African small businesses. We specialise in:
- Website design & development
- SEO (Search Engine Optimisation)
- Paid advertising (Google & social media ads)
- Social media management & content
- Graphic design and supporting marketing materials
We focus on practical, results-driven strategies that help small businesses get more leads, more visibility and more growth online.
Where is Perez Digital located?
We’re based in Cape Town: 25 Parliament St, City Centre, 8000. We also work with clients across South Africa and beyond.
Who do you work with?
We primarily work with:
- Small businesses and local service providers
- Startups and entrepreneurs
- Consultants and freelancers
- Growing brands that want a stronger online presence
If you run a small business and want more leads or better visibility online, we’re built for you.
Website Design & Development
What type of websites do you create?
We design and build:
- Small business websites
- Service-based business websites
- Portfolio and personal brand sites
- Simple e-commerce or catalogue-style sites (where needed)
- Landing pages for campaigns and ads
All websites are built to be modern, mobile-friendly and focused on generating enquiries.
How long does it take to build a website?
Most small-business websites take 7–21 days, depending on:
- How many pages you need
- The complexity of the design and functionality
- How quickly content (text, images, logos) is provided
If you’re in a hurry, we can sometimes offer an express option.
What platform do you use to build websites?
We primarily use WordPress to build fast, SEO-friendly, mobile-responsive websites. If you have specific platform requirements, we can discuss alternative options in your strategy call.
Can I update my website myself after it’s built?
Yes. Your website will include a user-friendly dashboard, and we can show you how to:
- Edit text and images
- Add or remove pages
- Update blog posts or portfolio items
If you prefer, we also offer ongoing maintenance so you don’t have to worry about updates.
Do you offer website maintenance?
Yes. We can handle:
- Regular updates and security checks
- Plugin and theme maintenance
- Basic content updates
- Performance and speed optimisation
This can be booked as a once-off or on a monthly retainer.
Will my website be mobile-friendly?
Absolutely. Every website we build is fully mobile-responsive, so it looks and works great on phones, tablets and desktops.
Search Engine Optimisation
What is SEO, and why do I need it?
Search Engine Optimisation is the process of improving your website so it appears higher in Google when people search for your services. Good SEO helps you:
- Attract free, ongoing traffic
- Increase your visibility in your area or niche
- Build trust and credibility with potential customers
For many small businesses, SEO is one of the most cost-effective ways to generate leads over the long term.
How long does it take to see SEO results?
SEO is a long-term strategy. Most businesses start seeing early improvements in 30–90 days, with stronger results building over 3–6 months, depending on:
- How competitive your industry is
- The current state of your website
- How much SEO work is done each month
Do you offer local SEO services?
Yes. We specialise in local SEO for South African small businesses, including:
- Google Business Profile (Google Maps) optimisation
- Local keyword targeting (e.g. “plumber in Bellville”)
- Local landing pages
- Review and reputation strategies
Do you guarantee #1 rankings on Google?
No ethical SEO provider can guarantee #1 rankings. What we do guarantee is:
- Clear strategy
- Best-practice implementation
- Transparent reporting
- A focus on improving your visibility and enquiries over time
Social Media Management
Which social media platforms do you manage?
We commonly manage Facebook, Instagram and LinkedIn for most small businesses. Depending on your needs, we can also support TikTok and YouTube.
How often should I post on social media?
It depends on your goals and package, but as a general guide:
- For steady visibility: 3–5 posts per week
- For faster growth: consistent posting plus Reels/short videos
We’ll recommend a posting frequency that matches your goals and budget.
Can you create social media content for me?
Yes. Our social media packages include:
- Branded graphic design
- Reels / short-form video editing (where included)
- Caption writing and basic hashtag strategy
- A monthly content calendar
You can also send us photos or videos from your business to include.
Do you offer social media advertising?
Yes. We can run paid campaigns on Facebook, Instagram and TikTok (and LinkedIn where relevant). This can be part of a social media package or combined with our paid advertising services.
Paid Advertising
What is PPC advertising?
PPC (Pay-Per-Click) advertising is when you pay each time someone clicks on your ad. We run PPC campaigns on platforms like:
- Google Search
- Facebook & Instagram
- TikTok and LinkedIn (where relevant)
It’s a powerful way to reach people who are ready to buy or enquire now.
How much should I spend on paid ads?
Your ideal budget depends on your industry and goals, but as a general guideline for small businesses:
- From R1,500 – R4,000 / month for basic testing and lead generation
- Higher budgets for very competitive markets or aggressive growth
We’ll help you choose a budget that makes sense for your situation.
Do you guarantee ad results?
We can’t guarantee specific results (like “50 leads per week”), because performance depends on many factors: your industry, offer, competition, location and seasonality. What we do guarantee is:
- Proper tracking and analytics
- Data-driven optimisation
Clear reporting and recommendations
Graphic Design
What graphic design services do you offer?
We provide professional graphic design services for small businesses, including logos, marketing materials, social media graphics, flyers, brochures, menus, price lists, presentations, labels, and digital assets for online use.
Do you design logos?
Yes. We design clean, modern logos that help your business look professional and credible. Logo design includes multiple concepts, revision rounds, and delivery of high-resolution and vector files.
Will I receive the final design files?
Absolutely. Once the project is complete and payment is made, you receive all final design files in the required formats (PNG, JPG, PDF, and vector files where applicable).
How many revisions are included?
Most graphic design projects include 1–2 revision rounds, depending on the package. Additional revisions can be requested at an agreed rate.
How long does graphic design take?
Turnaround times depend on the scope of work:
Simple designs: 1–3 working days
Logos and larger design projects: 3–10 working days
We always confirm timelines upfront.
Can graphic design help my marketing perform better?
es. Professional design improves brand trust, engagement, and conversion rates. Well-designed visuals help ads perform better, social media stand out, and websites convert more visitors.
Pricing & Payments
How much do your services cost?
Pricing depends on:
- The services you need (web, SEO, ads, social)
- The complexity and scope of work
- Whether it’s a once-off project or ongoing support
We’ll provide a clear, itemised quote after a free strategy call or consultation.
Do you require upfront payments?
Yes. For most projects we require:
- 50% deposit to begin
- 50% balance on completion or before launch
For monthly retainers, payment is usually due at the start of the month.
Getting Started with Perez Digital
How do I get started?
It’s simple:
- Book a free strategy call or contact us via the website
- We discuss your goals, challenges and budget
- You receive a clear proposal with timelines and pricing
- Once approved and deposit is paid, we start your project
Do you offer free consultations?
Yes. We offer a free 30-minute consultation or strategy call to understand your needs and suggest the best approach for your business.
Want to Work With Us?
Let’s help you grow your business online with websites, SEO, social media and ads that actually work for small businesses in South Africa.
Email: info@perezdigital.co.za
Phone / WhatsApp: +27 67 927 3998
Address: 25 Parliament Street, Cape Town